Kay Jewelers in Collierville, TN Open now

Reviews about Kay Jewelers

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  February 12, 2019, by Sean Stanhill
  Came in here with a friend who was shopping for diamond earrings for his wife. Once in the door, it was a no pressure kind of situation until we tried to leave. I got a little uncomfortable but not as bad as Reed's.
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  January 19, 2019, by Mary Siqueira
  They lie. We ordered 2 wedding rings on May 12th and mine on May 13th. During the sell, they advised us that we would have the option to purchase the lifetime warranty when we picked up. That was the deciding factor of the purchase. 2 weeks later, they advised that they no longer offer the lifetime warranty. When we asked about my ring, they advised that it wouldn't be ready until 6 weeks after order, not the 2 to 4 that the sales man quoted us. Leaving us with only 5 days between picking up the band and the wedding day. They never updated my phone number when I called in to changed it (also cinfirmeded this change in-store), so I was never notified when the ring arrived. When picking up the man's band. The manager(?) Was VERY rude. Ling story short.... don't waste your time or money here. They lie.